Customer Review for HVAC, Heating & AC Services
- Reviewed By: B Brog
- Location:
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This review was copy/pasted from:
- Original Review Link: https://g.co/kgs/TGsoJCH
- Comment: Service was great, technician to the house was great (friendly, informative, careful, and did a great job), and everything is working fine so far, so I have no qualms with the service. My only sticking point is billing and the receipt. I received a receipt for payment but not a detailed billing of what I paid for equipment, supplies, labor, etc. I want to know these details because I want to know what I was charged for equipment vs. what I may have been able to purchase it for via another outlet like, Amazon, Walmart, etc. (obviously for smaller things like faucets and disposals, not big-ticket items). I also want to know if I could have been surcharged for having provided my own supplies, etc. I feel these details are important to both a business and an individual customer, or at least should be to the cost conscience customer.
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Overall Rating