Customer Review for HVAC, Heating & AC Services

• Reviewed By: Anne Ginn
• Location: Troy, OH
• November 4th, 2023
• This review was copy/pasted from:
  
• Original Review Link: https://g.co/kgs/TWkPM1K

• Comment: Positive: Responsiveness
  To Whom it May Concern,
  We recently moved into a new home in Troy. When the weather started getting cooler we called Choice Comfort to have them show us how to use the boiler system. We were delighted that they were able to schedule us in a timely fashion. Jason arrived on Monday and set to work immediately only to discover that we had a leak in the boiler system. He decided to call upon his boss who was more familiar with this type of system. “The bearded wonder” or Shaun as he is otherwise known, helped to diagnose the problem. They put us back on the books and scheduled us for the next available morning which was Wednesday.
  I received a courtesy call from Jason first thing on Wednesday to let me know that they were on the way. I was so grateful that we would soon have heat for the winter ahead. I was greeted by Jason and Findley who were able to replace a pressure valve and get the system to build up pressure, thus allowing the heat to move throughout the house. Jason checked to make sure that each of the thermostats were all working and registering the correct heat. Both Jason and Findley were friendly, professional, and answered all of my questions while explaining how to use the boiler system in the future. I feel like I understand how to use the system moving forward. Jason offered to come back if the need ever arises.
  I am thankful for the quick remedy to our dilemma, and the helpful expertise of the men from Choice Comfort. I would recommend their services in the future.
  Service: Heating system repair
• Overall Rating