Customer Review for HVAC, Heating & AC Services
- Reviewed By: KeyLime Couging
- Location:
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This review was copy/pasted from:
- Original Review Link: https://g.co/kgs/3SNSeK
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Comment:
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
My husband and I bought our house this summer and what would you know our AC and Furnace crapped out a week after we moved in.
Recently we decided to get it fixed. I was initially impressed with Mike the sales rep that came by to do the initial assessment and how through the 3 day installation he checked in on the crew's progress.
My installation was a pretty tricky one the old unit was in the crawlspace with an access that would have made getting a new system in and the old one out basically impossible without cutting a hole into our foundation.
TJ and Travis were my technicians and they were able to navigate the tricky installation by putting my new unit in a closet and running the new ducting in with the existing duct work. They also repaired broken ducting in my crawlspace then took a few extra minutes to teach me how my new thermostat worked. It was great how they were okay with taking a minute to answer questions and explain how my new system works in a way that I could understand. 10/10 experience. -
Overall Rating
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